Terms

What what.gift is

what.gift helps you save wishes and coordinate gifts with the people you choose.

what.gift does not take payment. Shops handle their own orders, payment, delivery and refunds. what.gift may earn a commission from links to shops.

Who can use it

You need to be 18 or over to have your own account. You can manage a profile for a child or someone else only if you're allowed to act for them.

Your account

Please give accurate details and keep access to your email and sign-in safe. You're responsible for what happens in your account.

What you add

What you add stays yours. You allow us to store it and show it to the people you share it with, only so we can run the service.

Only add photos, links and details about other people that you're allowed to add.

Rules

Don't use what.gift to break the law, harm or harass anyone, or use someone else's work without permission. Don't try to uncover a surprise or a Secret Santa pairing, or get around how the service protects people. Keep wishes suitable for the people who can see them.

Groups and Secret Santa

Organisers set the details of an exchange, such as the date and budget. Gifts and deliveries are between the people taking part, and what.gift can't guarantee that anyone will give or receive a gift.

Reports and restrictions

Reports and appeals go to the support queue. We may limit or close an account that breaks these terms. Where we can, we'll tell you why, and you can appeal by emailing support@what.gift.

Changes and availability

We work to keep what.gift running, but we can't promise it will always be available or that features won't change. We'll tell you before making a change to these terms that matters to you.

Leaving

You can delete your account at any time in Settings or at what.gift/account/delete. Uninstalling the app does not delete your account.

Our responsibility

Nothing in these terms limits your legal rights, or any responsibility we can't legally limit. We're not responsible for a shop's products, orders or delivery.

Contact and law

If something goes wrong, email support@what.gift. Formal notices go to legal@what.gift. Our registered office is 71-75 Shelton St, London, WC2H 9JQ, United Kingdom. These terms are governed by the law of England and Wales, and you can also bring a claim in the courts where you live.